Case study

Co-creating resilient organisations

Resolving your organisation’s intractable (wicked) problems

We identifiy and bring clarity to under-the-surface issues that are hindering progress towards dealing with an organisation’s greatest challenges.  This starts to build momentum towards improvement in as little as a week.  In addition, the MBSL methodology reveals a new reality of the organisation - its informal networks.  By tapping into the latent capacity, collective intelligence and tacit knowledge in the organisation, we enable the organisation to direct and support that momentum towards problem-resolution actions.

Forecasting trouble

How analysing and working with informal networks in an FMCG business improved customer service, and reduced costs at the same time.



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