A resilient organisation is defined by its management processes and practices, and the relationships and conversations that are enabled by them. This makes it relatively easy to identify what needs to change in those known processes and practices, with the start point of the change being the ‘current state’, whatever that might be. Implementing the changes is also relatively straightforward.
If there is a tricky bit, it is all about finding out the current state, involving getting past the perceptions of managers who are part of that current state. To check how MBSL tackles this challenge, please click here.
For a full description of the resilient organisation concept, including some of the relevant research, please click here.