This page has a variety of papers listed, covering several different aspects of management, relating to the four key MBSL services. These are illustrated in the graphic to the left.
The papers are grouped under those four headings.
All of the papers have been written to be thought-provoking. Some are challenging. We welcome all and any feedback on them, including critical comment and suggestions for improvement.
All documents are provided as PDF files and may be downloaded, providing only that the publisher’s property rights and copy rights are preserved, where appropriate.